Step-by-Step Guide
Request to waive the annual and late fees for your DBS credit cards can be made online for the following cards:
- DBS Altitude American Express Card
- DBS Altitude Visa Signature Card
- DBS Esso Mastercard Card
- DBS Live Fresh Card
- DBS Live Fresh Student Card
- DBS Takashimaya American Express Card
- DBS Takashimaya Visa Card
- DBS Vantage Visa Infinite Card
- DBS Woman’s Mastercard Card
- DBS Woman’s World Mastercard Card
- DBS yuu American Express Card
- DBS yuu Visa Card
- POSB Everyday Card
- SAFRA DBS Mastercard Card
Follow these steps:
- Click on this credit card waiver link from either your mobile browser or desktop browser
- Click on the ‘Chat’ icon on the bottom right of the page. A DBS digibot will pop-up.
- Type ‘fee waiver’
- Click on ‘Fee Waiver’
- Make sure that your pop-up blocker is disabled and click on ‘Authenticate me’
- Authenticate using either iBanking login or Card Number & Card PIN. If you do not feel comfortable providing your Card PIN, proceed with the iBanking login instead.
- Once authentication is successful, you will be directed back to DBS digibot.
- Click on either ‘Credit Cards Fee Waiver’ or ‘Cashline Fee Waiver’
- You will be shown your available credit cards with DBS. Select the credit card account to be waived.
- Review the details and click on ‘Confirm’
Alternatively, you can also waive your DBS credit cards annual fee and late fee by following these steps:
- Call 1800 111 1111 (Singapore) or +65 6327 2265 (Overseas)
- Press 1 for English
- Press 1 for all other matters
- Enter NRIC or credit card number, followed by the # key
- Press 1 to confirm the number you entered
- Enter in OTP sent to your registered mobile number
- Press 1 for fee waiver request
- Press 1 for credit card fee waiver
- Your request will be submitted and processed.
Useful tips for waiving DBS credit cards fees
Like every bank, DBS has its own criteria for waiving annual fee and late fee.
You should always follow the few steps above to effectively waive the charges and wait for approval. If your fee waiver application gets rejected, talk to a customer service officer through phone banking or DBS digibot.
DBS credits card holders are charged upfront for the annual fee. Principal card’s annual fee is S$196.20 while supplementary card’s annual fee is S$98.10 for all credit cards except DBS Woman’s Mastercard Card (S$163.50), DBS Vantage Card (S$599.50), DBS Live Fresh Student Card (Free for first 5 years), SAFRA DBS Mastercard Card (Free for SAFRA members).
DBS credit cards annual fee waiver minimum spending
DBS publishes its minimum spending requirements for some of its credit cards as below:
- DBS Vantage Visa Infinite Card – S$60,000 (first year cannot be waived)
- DBS Altitude American Express Card – S$25,000
- DBS Altitude Visa Signature Card – S$25,000
- DBS Takashimaya American Express Card – S$25,000
- DBS Woman’s World Mastercard Card – S$25,000
- DBS Woman’s Mastercard Card – S$15,000
- DBS Live Fresh Card – 1 year fee waiver
- DBS Live Fresh Student Card – 5 year fee waiver
- DBS Esso Mastercard Card – No annual fee for staff of ExxonMobile Asia Pacific Pte. Ltd.
- SAFRA DBS Mastercard Card – No annual fee for SAFRA members
