Step-by-Step Guide
You can follow simple these steps to request for late charge fee waiver from HSBC. Please note that this is the only method to apply for fee waiver.
- Call 1800-HSBC-NOW (1800-4722-669)
- Press 2 for fee waiver
- Press 2 late charge
- Press 2 to continue or press 1 if you would like to waive other fees
- Enter your credit card number
You will receive a SMS from HSBC-RETAIL within 2 weeks once your credit card waiver request is approved. You will see the reversal in your next statement.