You can follow simple these steps to request for late charge fee waiver from HSBC. Please note that this is the only method to apply for fee waiver.
- Call 1800-HSBC-NOW (1800-4722-669)
- Press 8 for credit card fee waiver
- Press 2 for late charge fee waiver or Press 3 for financial charge fee waiver
- Press 2 if you have no other fee or charge to review, otherwise Press 1
- Enter your 16-digit credit card number
You will receive a SMS from HSBC-RETAIL within 2 weeks once your credit card waiver request is approved. You will see the reversal in your next statement.