How to waive HSBC credit card late charge fee (2025)

Request to waive finance charge and late fee for HSBC credit cards (Mastercard, Visa)
Credit card late charge fee is undesirable. Follow these simple steps on how to waive HSBC credit card late charge fee and finance charge.

Step-by-Step Guide

You can follow simple these steps to request for late charge fee waiver from HSBC. Please note that this is the only method to apply for fee waiver.

  1. Call 1800-HSBC-NOW (1800-4722-669)
  2. Press 8 for credit card fee waiver
  3. Press 2 for late charge fee waiver or Press 3 for financial charge fee waiver
  4. Press 2 if you have no other fee or charge to review, otherwise Press 1
  5. Enter your 16-digit credit card number

You will receive a SMS from HSBC-RETAIL within 2 weeks once your credit card waiver request is approved. You will see the reversal in your next statement. 

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