Step-by-Step Guide
Always miss your bills payment deadline?
Follow these simple steps to waive your OCBC credit card late fee effectively by phone banking option:
- Call 1800-363-3333 or (65) 6363 3333 if calling from overseas
- Press 1 for English
- When prompted, say “credit card fee waiver”
- Alternatively, wait for a while and press 1 for credit card
- Enter your 7 digits NRIC number or 16 digits card number
- Press 1 to confirm
- You will receive a 6 digits code sent to your registered phone number. Enter the code.
- Press 1 for annual fee waiver or late fee waiver
- Enter your 16 digit credit card number to waive
You can also waive your OCBC credit cards late fee via OCBC mobile app.