How to get refund for Kopitiam card in Singapore?

How to get refund for Kopitiam card 2023
Kopitiam card will be discontinued from 1 March 2023. Learn how you can transfer unused value to NTUC Fairprice app or how and where to get a refund.

Where can I get a refund for Kopitiam card?

Kopitiam, the coffeeshop and food court operator owned by NTUC with over 90 outlets in Singapore, has announced that their physical stored value card ‘Kopitiam Card’ will be discontinued from 1 March 2023. 

The card will be replaced by the NTUC Fairprice mobile app, allowing customers to purchase food, earn NTUC Linkpoints, and still receive a 10% discount at Kopitiam outlets. In addition to making payments at Kopitiam, the Fairprice app can also be utilised at Fairprice supermarkets, Unity pharmacies, and other NTUC-affiliated brands.

If you possess a Kopitiam card, check out what will happen and how you can withdraw the remaining balance in it:

What will happen to Kopitiam card from 1 March 2023?

Kopitiam cardholders will no longer have the option to top up their cards at kiosks from 1 March 2023. However, the cards may still be used for purchases at all Kopitiam outlets until 30 June 2023.

If you have minimal remaining credits, the simplest solution would be to continue using the card until it is fully depleted.

How can I transfer value in Kopitiam card to NTUC Fairprice app?

Starting 1 March 2023, the remaining balance on Kopitiam cards can be transferred to the Fairprice app in the form of NTUC LinkPoints at 49 Kopitiam outlets below:

City
  • Kopitiam Plaza Singapura [Map]
  • Kopitiam Tan Tock Seng Hospital [Map]
  • Kopitiam Tan Tock Seng Hospital – CHI [Map]
  • Kopitiam V Hotel [Map]
North
  • Kopitiam 504 Yishun [Map]
  • Cantine Canberra Plaza [Map]
  • Cantine Causeway Point [Map]
  • Cantine Northpoint City [Map]
  • Cantine Northshore Plaza [Map]
  • Kopitiam Northpoint [Map]
  • Kopitiam Vista Point [Map]
Northeast
  • Kopitiam 437 Fernvale [Map]
  • Kopitiam 108 Punggol [Map]
  • Kopitiam 542 Serangoon [Map]
  • Kopitiam 639 Punggol [Map]
  • Kopitiam Compass One [Map]
  • Kopitiam Fernvale Hawker Centre [Map]
  • Kopitiam Hougang One [Map]
  • Kopitiam Kang Kar Mall [Map]
  • Kopitiam City 275D Compassvale [Map]
  • Kopitiam Sengkang Square [Map]
  • Kopitiam Rivervale Plaza [Map]
East
  • Kopitiam 205 Bedok [Map]
  • Kopitiam 248 Simei [Map]
  • Kopitiam 735 Pasir Ris [Map]
  • Cantine Paya Lebar Square [Map]
  • Kopitiam Changi Airport Terminal 3 [Map]
  • Kopitiam Changi Airport Terminal 4 [Map]
  • Kopitiam Changi General Hospital [Map]
  • Kopitiam Our Tampines Hub Hawker Centre [Map]
  • KopiTime Paya Lebar Quarter [Map]
  • Kopitiam Tampines Mall [Map]
  • Food Tempo Tampines One [Map]
South
  • Kopitiam KK Hospital [Map]
  • Kopitiam Lau Pa Sat [Map]
  • Kopitiam National University Hospital [Map]
  • Kopitiam Singapore General Hospital [Map]
  • Kopitiam Tiong Bahru Plaza [Map]
  • Kopitiam Vivocity [Map]
West
  • Kopitiam 450 Clementi [Map]
  • Cantine Jurong Point [Map]
  • Kopitiam IMM [Map]
  • Kopitiam Jurong Point [Map]
Northwest
  • Kopitiam 628 Senja [Map]
  • Kopitiam Bukit Panjang Plaza [Map]
  • Cantine Greenridge Shopping Centre [Map]
  • Kopitiam Greenridge Shopping Centre [Map]
  • Kopitiam Hillion Mall [Map]
  • Kopitiam Yew Tee Square [Map]

Steps to convert Kopitiam card stored value to NTUC LinkPoints on FairPrice app

Images via Kopitiam / Website

If you don’t already have the Fairprice app, follow these steps to set up your account:

  • Download the Fairprice app here
  • Create your account through the app
  • Connect to your NTUC Link Membership (if applicable)
  • Add your preferred payment method

In the event that you need help with transferring the stored value in your Kopitiam card to the app, you may visit one of the 15 outlets where refund requests are processed. Apart from issuing cash refunds to customers at these locations, Fairprice Group will be deploying 80 digital buddies to assist customers in transitioning to the new payment platform.

How and where can I get a refund of the balance value in the Kopitiam card?

Refunds for the remaining balance value on Kopitiam cards can be obtained in-person at 15 Kopitiam outlets across the island from 1 March 2023 to 30 June 2023.

The operating hours for the refund stations are:

  • March 2023
    • Monday to Friday: 12:00pm to 8:00pm
    • Saturday, Sunday & Public Holiday: 10:00am to 8:00pm
  • April 2023
    • Friday: 12:00pm to 8:00pm
    • Saturday, Sunday & Public Holiday: 10:00am to 8:00pm
  • May 2023
    • Friday: 12:00pm to 8:00pm
    • Saturday, Sunday & Public Holiday: 10:00am to 8:00pm
  • June 2023
    • Monday to Friday: 12:00pm to 8:00pm
    • Saturday, Sunday & Public Holiday: 10:00am to 8:00pm
  • Please note that these hours are subject to change without notice.
CityAddressMap
Kopitiam V Hotel70 Jellicoe Road, #01-03, V Hotel Lavender, Singapore 208767Map
Kopitiam Plaza Singapura68 Orchard Road, #06-15, Plaza Singapura, Singapore 238839Map
NorthAddressMap
Kopitiam Northpoint930 Yishun Avenue 2, #B2-12, Northpoint City North Wing, Singapore 769098Map
Cantine Causeway Point1 Woodlands Square, #07-03, Causeway Point, Singapore 738099Map
NortheastAddressMap
Kopitiam Compass One1 Sengkang East Drive, #04-11 Compass One, Singapore 545078Map
Kopitiam Hougang One1 Hougang Street 91, #01-19 Hougang 1, Singapore 538692Map
EastAddressMap
Food Tempo Tampines One10 Tampines Central 1, #05-05, Tampines One, Singapore 529536Map
Kopitiam Tampines Mall4 Tampines Central 5, #04- 27, Tampines Mall, Singapore 529510Map
KopiTime Paya Lebar Quarter10 Paya Lebar Road, #04-11 PLQ Mall, Singapore 409057Map
SouthAddressMap
Kopitiam Vivocity1 HarbourFront Walk, #B2-39 VivoCity, Singapore 098585Map
Kopitiam Lau Pa Sat18 Raffles Quay, Singapore 048582Map
WestAddressMap
Kopitiam IMM2 Jurong East Street 21, #03-55 IMM Building, Singapore 609601Map
Kopitiam Jurong Point1 Jurong West Central 2, #03-42, Singapore 648886Map
NorthwestAddressMap
Kopitiam Hillion Mall17 Petir Road, #02-15, Hillion Mall, Singapore 678278Map
Kopitiam Yew Tee SquareBlk 624 Choa Chu Kang Street 62, #02-222, Singapore 681624Map

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