How to apply for visa and use Bali airport automated gates (autogates)

Bali Airport Autogates
Learn how to apply for visa and use the automated gate to clear immigration at Bali's Denpasar International Airport or Ngurah Rai Airport.

Step-by-step guide to apply for Visa

Bali is a popular island for travel and is the most visited travel destination in Indonesia. With tourists flocking in, the immigration clearance tends to get busy and may result in a long waiting time.

Although Indonesia offers visa exemption to selected nationalities such as Singapore, Malaysia, Thailand and more, you can enjoy using Bali Denpasar Airport’s auto-gates for security clearance during arrival and departure when you make a simple e-visa application for free.

Follow the steps below to apply for a free e-visa:

  1. Visit the Visa Application portal by Indonesia’s Directorate General of Immigration
  2. Upload a photo of your passport and selfie (jpeg, jpg or png format only, maximum size 2MB). 
  3. Click on ‘Upload’. You can take new photos and reupload if they are rejected by the system.
  4. Fill in the following information:
    1. Phone number and email address
    2. Address and residence type in Bali
  5. Click on ‘Next’
  6. Your e-Visa for 30 Day A1 – Visa Exemption Tourism for Tourism, Family Visit, and Transit will be approved almost instantly. You may download and make a copy of your e-Visa.
  7. You may now proceed directly to the e-gates when clearing Bali Airport’s immigration.
Bali e-visa for auto-gates

e-Visa Sample

Selfie photo requirements

If your selfie photo upload is rejected by the system, make sure that the new uploaded photo adheres to the following guidelines:

  • File format: .jpeg, .jpg or .png
  • Minimum dimension: 400 x 600 px
  • Maximum size: 2MB
  • Avoid blurry photo or taking photo with expression
  • Your face (from hair to chin) should only take up 50% to 60% of the photo height. 

Automated gates usage eligibility

The following visitors are currently eligible to use the automated gates at Bali’s airport:

  • Citizens form the following ASEAN countries who have followed the steps above to apply for Visa:
    • Brunei
    • Cambodia
    • Laos
    • Malaysia
    • Myanmar
    • Philippines
    • Singapore
    • Timor Leste
    • Thailand
    • Vietnam
  • Visitors going to Bali with an e-VOA (Visa on Arrival)

Featured image via Welcome back To Bali

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Will T
A frequent traveler who loves to act like a local, dress like a local and eat like a local wherever he travels. Loves food. Loves to write about everything in Singapore.

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